Hi welcome to the community and thanks for posting, I'm sorry to see you're parental controls stopped working after you moved home. More about parental controls and payment PIN. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. In the Parental controls section, you can set the age ratings for which your viewing PIN will be. My BT parental controls has never worked since I moved home (fine at old address). With BT access controls you can manage how your device accesses the internet during certain times of the day. When setting up your hub, you will be asked if you want to set up BT. . Press the Xbox home button. Connect your new Hub 5 directly to your phone socket using the broadband cable (light grey ends) and filter. Includes BT Virus Protect and a BT. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Page 5 Whenever you connect a device to your Hub for the first time, your They’re on the back of your Hub. Business-related Broadband. If you can find a router which only allows connection to a "whitelist". All you need to know about your BT Business Smart Hub. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. You can control some of the features your child can use and content they can access on speakers, Smart Displays, and Smart Clocks with Google Assistant parental controls. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. This Parental Controls feature allows you to set up unique restrictions on internet access for each member of your family. 1. The parental controls set for your Broadband Backup may be different to those on your normal hub. BT Employee. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. See how to set up BT Parental Controls and which sites to block. Parental controls and PINs. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. For business and public sector; For global business; Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn. Banda. 24 month contract. Set Access control feature enable to ‘yes’. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. Someone posted an answer to a similar question which was a link to information, but that link does not work. I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. I agree it would not be much use if it allowed devices to stay connected but. Use your parental control PIN to control access to programmes with an age rating. Options. Check the instructions that came with your router for how to do. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. licquorice. Next, select the first device that you want to control and choose the days and times for which you want to set limits. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. It's free for all BT Broadband customers. • Stop smart devices from sending traffic on internet (printers, etc). These filters will also apply if you use your BT ID to log in to BT Wi-fi. Re: Amazon Firestick stops working with BT parental controls. 28. This is actually faster for the console. For. If you are not able to. Re: Cannot manage BT Parental Controls. BT broadband. 1. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. BT Sport; Mobile Plusnet Mobile; Sim only deals. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. Children's experiences online are unique and constantly changing. BT Home Hub 4 and. You can use any router you like as long it is the appropriate type for the service you have. Please try after 15 minutes. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. 16. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Coverage checker. Payment PIN help. The issue I'm having is tha. Free P&P and no upfront costs. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. This is how you restart your Hub. BT Parental Controls help keep your children safe online. We regularly release software upgrades for our Hubs. See how to set up BT Parental Controls and which sites to block. 1. We would appreciate it if you could take a couple of. I'll bookmark this post and when I find out more information I will update this. . 5. There are many differences between a Smart Router and a Smart Hub. If I try to access a blocked website, I just get a 'Forbidden' message with no further options. . So I have now bought the excellent Asus RT-N66U. Once you save the change it can take up to half an hour for BT connect to your. Low on minutes, data or texts? Just add one of our bolt-ons. BT Parental Controls have been around for almost a decade, with customers having to actively choose whether to enable them when signing up for their broadband and setting up their Smart Hub. You can get BT Parental Controls by accessing them through your My BT account. Post crossed with post. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Come on BT this is hardly responsible family friendly behaviour in the mi. (Make sure you’re connected to your home network. Press then go to (Settings) at the top right of Version 1. Teenage son is still able to access sites blocked. . With a built-in hub to control IoT devices (ZigBee/Bluetooth/WiFi), and. Home setup, Wi-Fi & network discussions. . Find ‘Manage your extras’ towards the bottom of the page. Scroll down. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. From the app, click More then select Your wi-fi network. - talk to your family with two-way audio. g. Reply. • Stop smart devices from sending traffic on internet (printers, etc). It’s also important to consider installing anti-virus software and parental controls:BT Parental Controls allow parents to fixed filters on their home wi-fi network to manage what type in websites their children can access and minimise harm. 12. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. There are a range of filters to choose from to block content and usage. Hi, Thanks for posting, and welcome to the community. Trouble is, I can't see. Then select Lock on the menu. BT Business Smart Hub Parental Controls not working. Coverage checker. It wasn't anything I could have done my end. 254 in a web browser to open BT Hub Manager. If you have more than one child, you can set up different parental controls for each child. 5. But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. Tap the wheel icon in the upper lefthand corner to open the device’s settings. 12. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Click on it and you will see a link to the parental control. 5. The Light, Moderate and Strict filter levels give a good range of pre-set options for families who want to set something up quickly, although it's likely. 99/month. Help & supportOperating Temperature: 0℃~40℃ (32℉ ~104℉) Storage Temperature: -40℃~70℃ (-40℉ ~158℉) Operating Humidity: 10%~90% non-condensing. Use a wired connection. . Then click on Configure. My previous address with an. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. The new BT Smart Hub isn’t your run-of-the-mill ISP router offering. Parental controls are just part of the way you can help keep your child safe online. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. Bolt-ons. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. BT Employee. To manage your settings, you need to log on to your BT account online. BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Receive personalised resources and advice for your family. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. There are a range of filters to choose from to block content and usage. No BT Home Hub 5. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. Type 192. There are two PINs: one for parental control and one for payments in BT Player. When I login online it says Parental Controls are active, although they’re not! Hence my kids have access to anything (mind you,. 4 and 5 Ghz). PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. Unfortunately there are no current plans for parental controls on the BT Business hubs, though I fully appreciate the need, especially in the current climate, I do apologise about that. 0 Ratings 2 REPLIES 2. BT website deletio. Follow these easy steps to set up BT Parental Controls to block YouTube:The ideal parental control companion. Its driving me up the wall, This is the second Smart Hub I've had and I only joined BT 4 days ago. See the diagram opposite. Yes BT Home Hub 3. If you need an engineer installation, we’ll let you know when you order. From the app, click Your products, scroll down, and select BT Parental controls. Mini Hub switch pdf manual download. Shame it can’t handle tagged Vlans so you could restrict the limit on one while the other Vlans use separate credentials. 0 Ratings 7 REPLIES 7. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. Parental Controls is free with your. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. Ive had a long couple of weeks. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. this is driving me and my family mad, as each time we do reboot it, the message comes up about setting up our Home hub and Parental Controls. Unfortunately there is. Follow these easy steps to set up BT Parental Controls to block YouTube:BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. 02. It will also restore the web-based management settings to their default values. I'll send you a private message so you can get in touch and we'll be happy to help. Bundle Price: $89. There are a range of filters to choose from to block content. Received a shiny new smart hub two weeks ago. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. Press then go to (Settings) (at the top right of your screen) and selectBT Sport; Mobile Plusnet Mobile; Sim only deals. Open a new web browser. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. (Image credit: BT) BT has announced a new free update, called Wi-Fi Controls, that allows. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Home phone & Mobile. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Parental Controls are set by default on the Min Hub. . If you delete your account – your settings will be lost. Use your parental control PIN to control access to programmes with an age rating. Release the Reset button and wait for the Broadband light to glow green. The parental controls have not worked since it was connected. Log in to My BT Log in to get the most out of your BT Broadband Now you're online you can log in to My BT and set up your Extras such as: BT Virus Protect - Keep your computer. on 11-05-2020 03:27 PM. Click on the device from the list. The default PIN is 1234. Double bubble with this post as I have both an issue with my broadband contract and parental controls, but could only choose one category. Existing customer with a BT Hub. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. Help & supportI got BT Broadband set up last Tuesday. 0 Ratings. For example, you can control your children's internet use when you're not about. A site is being blocked incorrectly by BT Parental Controls. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. 168. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Help & supportBT Parental Controls. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Flexible and affordable sim only deals with no contract. Do I need to g. @SteveoSteve. BT Smart Hub 2. Plug the ethernet cable (which comes from the SmartHub 2 LAN port) into a Wireless Access Point like a TPLink wa901n (although ideally one that supports both 2. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. You can set different time limits for different days of the week, so you can make sure they have enough time for school, homework, and other activities. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. TV Content including BT Sport. There is also a USB port. Enable parental controls. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. I have a brand new Smart Hub2 received this month after moving house. Let’s set up your TV Box and remote. Beware DNS setting override BT parental. Bear in mind that MAC filtering will only work if the MAC address of the connected devices does not change. You can get BT Parental Controls by accessing them through your My BT account. This is so frustrating and can't be expected behaviour. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. 1 of Echo Dot (5th Gen, 2022 release) Kids | Designed for kids, with parental controls | Dragon. I have a brand new Smart Hub2 received this month after moving house. The message will offer a choice on whether or not you would like to activate Parental Controls. Bills & Packages; BT Groups. . Page 5 When you connect a device to your Hub for the first time, your web They’re on the back of your Hub. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. Non-BT business hub or router: It's preferable that you use a BT Business Hub. . The easiest way to access the BT Smart Hub Manager is to type 192. Protects all devices (computers, laptops, tablets, iPads, mobile devices. BT BT include parental controls within their broadband package. I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. Watch the video to get quick tips on how to manage parental controls on BT Broadband. if you’ve got one of our older Hubs why not buy our latest BT Smart Hub? > Was this answer helpful? Tell us how we can improve this article. Select Quick Setup Wizard. 85. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. Enter your admin password. BT Smart Hub (088138) at great prices. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. Switch BT Smart Hub 2 User Manual (2 pages) Switch BT Smart Hub User Manual. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. 0 RatingsJust go back to using your old home hub, if it does everything you want it to. There are a range of filters to choose from to block content and usage. 3. Any change in your plan will be reflected on your next BT bill and if you downgrade your plan, you’ll get a pro-rated refund for any days not used. Impressively, the TP-Link Deco X60’s close-range performance was better even than the Netgear Orbi WiFi 6, the Deco X60 beating its top download speed of 60. Prior to this they worked without fault. Scroll down to and click on the Manage your extras button. Unless of course you have the extra BT Complete Wif black disc, as that only works with the smart hub 2. The 'My Extras section is nowhere to be seen. @SteveoSteve. @nathanrt thanks for posting and welcome to the community, to manage the access controls you need to follow these steps in the MyBT app. My family is growing up and I'm becoming more concernedI got BT Broadband set up last Tuesday. If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. Parental control apps are no use what so ever. Is a moderator able to help wi. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. The parental controls set for your Broadband Backup may be different to those on your normal hub. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Open a new web browser on a device connected to your Hub and type 192. I receive emails saying they are ac. Press then go to (Settings) at the top right of 1 month free, then £3. Tap Activate Parental Controls. If you have our HD Add-On you can watch HD channels on both boxes and if you have purchased a film or TV box set from the BT TV Store you can watch on either box, but you will only be able to watch on one box at a time. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. This will open the Hub Manager. BT Broadband . Any help would be most appreciated. If you’ve not changed it previously, it. BT Fibre broadband. BT Smart hub 2 parental controls. or call 08454 123 662 from any other device. You may want to keep your Mini Hub plugged in to make. 4GHz or 5GHz band, depending on. Can you confirm that is your BT Mobile parental controls that you are trying to turn on,. on 06-12-2021 09:56 AM. Home network (24 pages) Switch BT Home Hub Quick Start Manual. Look for “DNS SETTINGS” or something similar – it may be. Pack your Mini Hub with all cables and instructions into the original box. I can still turn off Parental Controls by fully logging in etc, although the original feature worked well. 1. However, after a power cut earlier this month (don't know if it was the cause of my issue or just a coincidence), now the app keeps clearing all the groups. 65% of young people aged 11-16 are in favour of the. 98. However I kept waiting for it to come into effect and nothing. Look for “DNS SETTINGS” or something similar – it may be set to “AUTO”. There are a range of filters to choose from to block content and usage. I’ve since upgraded to a Ubiquiti kit. The new BT Business Smart Hub 3 we installed keeps enabling DHCP every time a firmware update is installed. BT Virus Protect Download it on your device so you’re protected whenPress the power button HDMI port for Ultra HD Powerline Adapters to the front of your TV Box to turn and HDR. The same firewall and BT Parental Controls from the company's previous models are also included, so you can restrict web access if needed. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. The Account Holder needs to set up and maintain this service. The. Plug the other end into one of the yellow ports in the back of your broadband hub. How about you try respecting your parent's rules. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. Restarting your Hub (or power cycling) is simply the controlled shutdown and switching back on of your equipment. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. Explain why you are setting parental controls; to keep them safe. I have tried restarting the hub etc but this does not make any difference. They are easily over come and are device specific. 99 a month, or £53. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. We regularly release software upgrades for our Hubs. I may need to just buy another router and try to find one that fairly closely matches the specification of the BT smart hub I have today. Also bear in mind, if your kids are tech savvy you will never win. There are two PINs: one for parental control and one for payments in BT Player. Thanks NeilYou have had too many unsuccessful attempts to login. They were working fine before. Type 192. If you use Access Control to limit children’s devises it is a nightmare using the app. Bolt-ons. BT Parental Controls is a network based solution designed to help parents protect their children online. which is BT infinity and using the now tv app on xbox or pc. 30K views 8 years ago. This has been the case for at least 4 weeks. this Black Friday. . Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. I want to get some semblance of parental control over internet usage by my 10 year old twins who are breaking up for 8 weeks and are completely screen addicted . You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. There are a range of filters to choose from to block content and usage. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. To find out how to use it, just click on the dropdown for your Hub. Coverage checker. And then risk losing the iPad completely. The default PIN is 1234. Select an option that apply: it's too long. Here’s how you can set up a passkey for all purchases. Trouble is, I can't see. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. BT Parental Controls help keep your children safe online. If you are setting up a BT hub for the first time, it's very simple to set up parental controls. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. You can also select Settings from your remote control, Home Menu or with voice control. For example, you can control your children's internet use when you're not about. Payment by Direct Debit. Bolt-ons. ThatÕs why we include BT Parental Controls free with all our broadband packages. 6. Message 2 of 8 Re: Parental controls Go to solution @JHill . YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. This will open the Hub manager. There are a range of filters to choose from to block content.